Schedule – Terms and Conditions

1)  Coach-Client Relationship:

Description of Coaching: Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy for achieving those goals.

Coach agrees to maintain the ethics and standards of behavior established by the international Coaching Federation “(ICF)”. www.coachingfederation.org/ethics.

It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior.

• Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from that the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or in action, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

• Client further acknowledges that he/she may terminate or discontinue the coaching relationship at any time.

• Client acknowledges that the coaching is comprehensive process that may involve different areas of his or her life, including work, finances, health, relationship, education and recreation. The Client agrees that deciding how to handle these issues, incorporate, coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.

• Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical, or other qualified professionals guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.

• Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

2) Procedure:

The time and location of the coaching meetings shall be determined by Coach and Client. The Client will initiate all scheduled calls and will call the Coach at the following number for all scheduled meetings +971 50 482 6638. If the Coach is at any other number for a scheduled call, Client will be notified prior to the scheduled meeting time.

3) Confidentiality:

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client's written consent. The Coach will not disclose the Client's name as a reference without the Client's consent.

Confidential Information does not include information that: (a) was in the Coach's possession prior to its being furnished by the Client; {b) is generally known to the public or in the Client's industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client's confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

4) Privacy/Data Protection

• The Coach and the Client will both comply as appropriate with applicable privacy/data protection legislation (including GDPR), binding court order, judgment or decree, guidance, codes, policy or standards.

• With regards to processing personal data/personal identifiable information {"data") in relation to the Client, the Coach will: process such data lawfully (on an appropriate basis including but not limited to consent, or to comply with the Coach's legal or regulatory obligations, or for contractual performance, or for the Coach's legitimate interests), fairly and in a transparent manner; collect such data for specified, explicit and legitimate purposes and not further process such data in a manner that is incompatible with those purposes; ensure that such data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; maintain such data accurately; keep such data for no longer than is necessary for the purposes for which the data are processed; appropriate technical or organizational measures; maintain records of such data processing under applicable privacy/data protection legislation requirements; share such data with third parties who the Coach will inform the Client about; concerning such data, observe the Client's privacy/data protection rights under applicable privacy/data protection legislation requirements, which may be subject to some conditions and exceptions; process such data for marketing purposes under applicable privacy/data protection legislation requirements; in case of a security breach concerning such data, where requirements of applicable privacy/data protection legislation are met, notify a regulat9ry or supervisory authority, board or other body responsible for administering privacy/data protection legislation, and the Client of the data security breach; and, where it is necessary for the Coach to transfer such data internationally the Coach will comply with applicable privacy/data protection legislation requirements designed to ensure the privacy of such data.

• In connection with any infringement by the Coach of applicable privacy/data protection legislation requirements, including a security breach, concerning personal data/personal identifiable information in relation to the Client, the Coach's entire liability under this Agreement and the Client's exclusive remedy shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

5) Private Client Access

Everything used in the coaching experience (tools, forms, schedules, documents, resources, etc) will all be housed conveniently on a secured and confidential "Private Client Website". Upon enrolling for the coaching experience, the client will be given a unique username and password.  At his/her convenience client may access this "Private Client Website" area to access, review, and/or update the tools, documents, resources, etc that the coach and client will be using through the coaching. The coach will provide the client with access information and further instructions once they begin coaching.

Through this Private Client Website client will provided with a specific tool to support him/her in preparing for the coaching sessions to leverage every minute spent together with the coach. The client will also be providedwith another specific tool to support him/her after the coaching session is complete; this will keep the coaching going into the client’s everyday life. In between each coaching session client will have access to the coach via email and a Client Log tool so that at any time the client has questions, becomes stuck, or cares to share victories coach is available to the client.

6) Release of Information: (Optional, based upon specific situation)

1. The Coach engages in training and continuing education pursuing and/or maintaining ICF (International Coach Federation) Credentials. That process requires the names and contact information of all Clients for possible verification by the ICF. By signing this agreement, you agree to have only your name, contact information and start and end dates of coaching shared with ICF staff members and/or other parties involved in this process for the sole and necessary purpose of verifying the coaching relationship, no personal notes will be shared.

Client Agrees _______________       

Client Refuses _______________

According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and for coach professional development and/or consultation purposes.

7) Cancellation Policy:

Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings, and these shall be rescheduled accordingly. In case a meeting is missed without a 24 hour notice, Coach has the right to bill Client for the missed meeting .

8) Record Retention Policy: (Optional, if the Coach as adopted such a policy)

The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a format of the Coach's choice (print or digital/electronic) for a period of not less than 2 years, unless otherwise required by law.

9) Termination  

A. Either the Sponsor, Coachee or the Coach may terminate this Agreement at any time with fourteen (14) days prior written notice to the non-terminating Party. Sponsor agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship contemplated under this Agreement.
B. Termination of this Agreement for convenience by a Party, including as set out in Section 10 A above, shall be taken to to satisfy the “good faith” requirement under the UAE Civil Code and the Parties acknowledge and agree that a court order for this purpose is waived.

10) Limited Liability:

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach's entire liability under this Agreement, and the Client's exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

11) Entire Agreement:

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

12) Dispute Resolution:

If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days) after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney's fees and court costs from the other party.

13) Severability:

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid' and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

14) Waiver:

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

15) Applicable Law:

This Agreement shall be governed and construed in accordance with the Federal laws of the United Arab Emirates without giving effect to any conflicts of law’s provisions.

16) Payment Options

The total of our coaching agreement is for $ 3,000_or DH 11,000_.

You have two choices as to how you pay for these services:

_____PAYMENT OPTION A: Pay In Full

With this option, the total amount of the agreement ($6,000) or DH 22,000 is due at the beginning of our coaching agreement. If you pay in full you save ($,600) or DH 2,222

_____PAYMENT OPTION B:  Pay each month

With this option the agreed upon monthly payment would be made by bank transfer or credit card and automatically processed by my office with the first payment due before the coaching program starts.  The total monthly payment would be $1100 or DH 4037 per month.